đź“„ Privacy Policy

SellerSight Privacy Policy
Last updated: 01/09/2025

1. Introduction

Welcome to SellerSight (“we”, “us”, “our”), operated by Dilato Technology LTD, Unit 5, The Cloisters, Sudbury, Suffolk, CO10 2YR, United Kingdom.

We provide tools for profit tracking, inventory insights, automated repricing, feedback management, and related services (“Services”). We are committed to protecting your privacy and complying with data protection regulations, including the UK GDPR, the Data Protection Act 2018, and Amazon’s Data Protection Policy.

This Privacy Policy explains how we collect, use, store, protect, share, and delete data — including information obtained via Amazon’s Selling Partner API (“SP-API”).

By using our Services, you consent to this Privacy Policy. If you do not agree, please do not use our Services.

2. Data We Collect

We may collect:

  • Account & Contact Data: name, email, login details, billing information.

  • Amazon Marketplace Data (via SP-API): orders, inventory, listings, fees, pricing, and sales performance.

  • Service Usage Data: how you use the platform, analytics, log files, cookies.

  • Device & Technical Data: IP address, browser type, device identifiers.

  • Communications Data: support requests, feedback, marketing preferences.

3. How We Use Data

We process your data to:

  • Deliver core functionality (profit tracking, stock management, repricing, feedback automation).

  • Manage accounts, billing, and customer support.

  • Ensure compliance with Amazon’s SP-API policies.

  • Monitor performance, improve features, and maintain security.

  • Send service updates or communications (marketing only with your consent).

4. Storage & Security

  • Data is stored securely on encrypted servers.

  • Encryption in transit (TLS/HTTPS) and at rest is enforced.

  • Access to SP-API data is restricted to authorised staff under strict controls.

  • Regular security monitoring and audits are conducted.

5. Sharing of Data

We may share data with:

  • Service providers (e.g. hosting, payment processors, analytics).

  • Legal or regulatory bodies if required by law.

  • Third parties with your explicit consent.

We never sell data and never share SP-API data beyond what is strictly necessary to provide our Services.

6. Retention & Deletion

  • Personal and SP-API data is retained only as long as required for the stated purposes or by law.

  • You can request deletion of your data at any time by contacting us.

  • On account closure, SP-API data will be deleted within a reasonable timeframe unless retention is legally required.

7. Your Rights

Under the UK GDPR, you have rights to:

  • Access the data we hold about you.

  • Request correction or deletion.

  • Restrict or object to certain processing.

  • Data portability.

  • Withdraw consent where processing is based on consent.

Contact us at info@dilato.co.uk to exercise your rights.

8. Cookies & Tracking

We use cookies and analytics tools to improve Services. You may disable cookies via browser settings.

9. Compliance with Amazon

We fully comply with Amazon’s Data Protection Policy and Acceptable Use Policy. We only use SP-API data for the authorised purposes of providing our Services.

10. Contact Us

Dilato Technology LTD
Unit 5, The Cloisters, Sudbury, Suffolk, CO10 2YR, UK
Email: info@dilato.co.uk